Kenya: Faulu Bank grows mobile loan access amid rising cost pressures

By: 

Expression Africa

As households grapple with rising living costs and uneven cash flows, many are increasingly turning to digital lending platforms to bridge short-term financial gaps. Financial institutions such as Faulu Bank are responding by expanding mobile loan offerings, making fast and convenient financing more accessible to households and small businesses.

Faulu Bank has expanded access to instant mobile loans, allowing eligible customers’ to borrow up to KES 100,000 via their mobile phones through USSD and app-based platforms. The service eliminates the need to visit banking halls or complete paperwork to access funds.

Targeting traders, salaried and non-salaried customers, the loan can be accessed via *339# or through the Faulu DigiCash App. Once approved, funds are disbursed instantly, with repayments managed digitally.

“Customers appreciate financial services that fit into their daily lives,” said chief executive officer at Faulu Bank, Julius Ouma. Speed, convenience and accessibility to are no longer options, thus our continued shift towards mobile-first banking. 

The launch of the mobile instant loans comes at a time when Kenya’s digital lending sector is experiencing rapid expansion.

According to the Central Bank of Kenya, licensed digital lenders have issued over 6.6 million loans worth KES 109.8 billion in the first 11 months of 2025 alone. This is a clear indication of the growing demand for fast, accessible credit.

In addition to the Faulu Mobile Loan, the bank offers other short-term digital facilities such as salary advance, asset finance, working capital, landlord loans and emergency check-off loans for customers with employer arrangements. These products address different customer needs and income profiles.

Faulu Bank’s expansion of the digital loan portfolio reflects a broader strategy to deepen financial inclusion, improve access to affordable credit and support households and small businesses through technology-driven solutions.

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